How we help

Internal Audits & Compliance Reviews

You should always make the effort to know what an external auditor or regulator is likely to find in your upcoming audit, long before they find it. You cannot fix what you cannot see.

Affekt conducts structured internal audits and compliance reviews across NDIS and aged care operations. We examine the systems, records and practices behind service delivery and identify areas of compliance, weakness and potential exposure.

Our reviews are designed to give leadership a clear picture of where the organisation stands and, importantly, what needs to happen next.

Audit Readiness & Preparation

External audits should never be a last-minute scramble. That in its own right would indicate that your organisation currently lacks important capabilities that must be developed.

We help providers prepare for certification, registration, surveillance and other external audit activity by reviewing evidence, testing organisational readiness, identifying gaps and helping teams address issues before the audit begins.

We can also work with leaders and operational teams to ensure they understand what auditors are likely to examine and can confidently demonstrate how organisational systems operate in practice.

Governance & Quality Systems

Good governance must support practical transparency, visibility and accountability across your workforce.

Affekt helps providers develop and strengthen the structures that allow boards and senior leaders to understand what is happening across their organisation and act when something needs attention.

This can include governance frameworks, reporting structures, delegations, quality and compliance registers, policy architecture, risk management, management oversight and mechanisms for monitoring organisational performance.

Compliance Remediation

Finding a problem is only useful if something happens next.

Where an audit, regulator, internal review or incident has identified deficiencies, Affekt consultants can help translate findings into a structured remediation program.

We work with organisations to determine what needs to change, establish priorities and responsibilities, strengthen deficient systems, develop or revise documentation, and monitor progress through to completion.

This provides you with a clear pathway from identifying a compliance problem to demonstrating that it has been addressed.

Policies, Procedures & Compliance Frameworks

Policies need to describe how the organisation actually operates.

We develop and review policies, procedures, registers, governance documents and compliance frameworks for NDIS and aged care providers, with a focus on creating systems that are both defensible and usable.

Rather than simply producing another library of documents, we look at how requirements translate into your operational practice and how those practices can be consistently implemented, monitored and evidenced.

Organisational Risk & Assurance

Compliance tells you whether requirements are being met. Assurance helps leadership understand whether the organisation can rely on the systems designed to meet them.

Affekt can undertake targeted reviews of higher-risk areas such as incidents, complaints, restrictive practices, participant or consumer safeguarding, workforce compliance, documentation, governance, quality management and operational controls.

This gives boards and executives independent insight into areas where greater scrutiny may be warranted.

Talk to us about your circumstances to see how we can help.